365bet FAQ — Your Pakistan Betting Questions Answered

You must be at least 18 years old to register and use 365bet. This is a strict requirement — not a guideline. Age is verified at registration and again when you make your first withdrawal. Accounts belonging to anyone under 18 are closed immediately and deposits are returned.

No. Each person may hold only one 365bet account. Multiple accounts violate the Terms and Conditions and result in all accounts being closed. If you have forgotten your login details, use the password recovery option on the login page — do not create a new account.

Basic registration only requires your name, mobile number, email and date of birth. A CNIC (Computerised National Identity Card) may be requested during account verification — typically when making your first withdrawal or if your account is flagged for identity confirmation. Have your CNIC ready to keep this process smooth.

Log in to your 365bet account and go to Account Settings. From there you can update your email address, registered mobile number and password. Changing a mobile number requires OTP verification on the existing number — do this while you still have access to your current SIM. For password changes, you will need to enter your current password first.

Email support@365bet-win.net from your registered email address requesting permanent account closure. Any remaining verified PKR balance will be returned to your registered payment method before closure. If you are closing your account due to problem gambling concerns, please consider self-exclusion first — it is specifically designed for that situation and includes built-in safeguards.

Wait 2 minutes, then use the "Resend OTP" option on the verification screen. OTPs work with all major Pakistani networks — Jazz, Zong, Telenor, Ufone and SCOM. If you still don't receive it after resending, check that you entered the correct number (without the leading zero), ensure you have a signal, and try once more. If the issue persists, contact support@365bet-win.net with your mobile number.

There is an optional Referral Code field at the bottom of the 365bet registration form. Enter your code there before submitting. The code links your account to the referring player and any applicable bonus or referral credit is applied automatically to your account after your first deposit.

Account suspensions are issued when 365bet detects a terms violation — such as multiple accounts, fraudulent payment activity or underage play. You will receive an email to your registered address explaining the reason. To dispute a suspension you believe is in error, reply to that email or contact support@365bet-win.net with your account username and the reason you believe the suspension is incorrect. Do not attempt to register a new account while your existing one is under review.

365bet is designed for players in Pakistan and is optimised for Pakistani payment methods and mobile networks. Overseas Pakistani players may experience limitations with PKR payment methods — Easypaisa and JazzCash are primarily accessible to Pakistan-registered SIM holders. If you have a Pakistani bank account, IBFT transfers may still work from abroad. Contact support to discuss your specific situation before registering.

Log in to 365bet, click the Deposit button in your account dashboard, select your preferred payment method — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard — enter the PKR amount and follow the on-screen steps. Most methods process instantly. For more detail, visit the Deposit and Withdrawal page.

The minimum deposit on 365bet is Rs 100 PKR. This applies across all payment methods. There is no maximum deposit limit set by 365bet, though your payment provider may have its own transaction limits — Easypaisa and JazzCash typically cap single transactions at Rs 25,000.

First, refresh your 365bet account page and wait 5 minutes — most deposits resolve quickly but network delays do happen. If your balance still hasn't updated after 10 minutes, check your Easypaisa or JazzCash transaction history to confirm the payment was sent. Then email support@365bet-win.net with your username, the deposit amount in PKR, the date and time, and a screenshot of your payment confirmation. The team will locate and manually credit the transaction.

365bet does not charge any fees on deposits. The amount you deposit in PKR is the amount that lands in your 365bet balance — no deductions. However, some payment providers charge their own transaction fee on their end (this is uncommon for Easypaisa and JazzCash P2P but may apply to card payments). Check your payment provider's fee schedule if in doubt.

365bet accepts the following PKR payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer IBFT and Visa/Mastercard debit or credit cards. All transactions are in Pakistani Rupees — no currency conversion involved.

Select Easypaisa as your payment method on the 365bet deposit page. You will be shown a 365bet Easypaisa account number or mobile number to send to. Open your Easypaisa app, go to Send Money, enter the 365bet account number, enter the PKR amount (minimum Rs 100), confirm the PIN and submit. Your 365bet balance typically updates within 1–3 minutes of the Easypaisa transaction being confirmed.

Select JazzCash on the 365bet deposit page. Use the JazzCash mobile app or dial *786# to access your JazzCash wallet. Choose Send Money, enter the 365bet JazzCash number shown on the deposit page, enter the amount in PKR and confirm with your MPIN. Deposits via JazzCash typically reflect in your 365bet balance within 2–5 minutes.

Bank IBFT transfers to 365bet are processed within one business day — usually within a few hours during banking hours. Transfers initiated outside banking hours or on weekends may take until the next working morning. Once the transfer is confirmed on our end, your PKR balance updates automatically. If it has been more than 24 business hours, contact support with your bank transfer reference number.

Log in to your 365bet account, go to Withdraw in your account dashboard, select your PKR withdrawal method, enter the amount and confirm. Easypaisa and JazzCash withdrawals typically land within 15 minutes. Bank IBFT transfers arrive within one business day. Minimum withdrawal is Rs 500.

The minimum withdrawal from 365bet is Rs 500 PKR. There is no maximum withdrawal limit set by 365bet, though large withdrawals may require additional identity verification under standard financial compliance procedures.

Processing times assume your account is fully verified. First-time withdrawals may take slightly longer as identity verification runs in the background.

Common reasons for a rejected withdrawal include: unverified identity (CNIC verification incomplete), payment method name mismatch (your Easypaisa/JazzCash must be registered in the same name as your 365bet account), unmet bonus wagering requirements, or outstanding account security checks. Email support@365bet-win.net if you are unsure — include your withdrawal reference number and we will identify the specific reason.

365bet does not charge withdrawal fees. You receive the full PKR amount you requested in your Easypaisa, JazzCash or bank account. As with deposits, your payment provider may apply their own fees — check with them directly.

No. For fraud prevention and compliance, 365bet only processes withdrawals to a payment account registered in the same name as the 365bet account holder. Third-party withdrawals are not permitted and will be declined. Ensure your payment details match your registered name exactly.

Withdrawal requests that are still in pending status can be cancelled from within your account's withdrawal history — click the cancel option next to the pending transaction before it processes. Once a withdrawal moves to processing status, it cannot be reversed. If you need to cancel urgently, contact support@365bet-win.net immediately and quote your withdrawal reference.

365bet does not impose a daily withdrawal cap on verified accounts. Very large withdrawal amounts — above Rs 100,000 per transaction — may trigger a routine identity verification step under standard financial compliance rules, which adds some processing time. For frequent large withdrawals, ensuring your account is fully CNIC-verified in advance keeps things smooth.

Log in to 365bet, navigate to PSL Betting or Live Cricket, select the match, click on the market you want (e.g. Match Winner, Top Batsman), enter your stake in PKR and confirm the bet. Your bet slip shows the potential return before you confirm. For live in-play bets, the odds update ball by ball — act quickly as odds can change mid-over.

365bet covers every PSL match with a comprehensive range of markets including: Match Winner, Toss Winner, Top Batsman, Top Bowler, Man of the Match, Total Sixes (over/under), Total Fours, First Wicket Method, Next Wicket, Highest Opening Partnership and more live in-play markets that open once the match begins. The number of markets per game expands significantly during live play.

Live in-play betting on 365bet lets you bet on a cricket match that is already in progress. Odds change dynamically with every ball, wicket, boundary and over. Markets are briefly suspended between balls and during wickets for odds recalculation, then reopen. You can see the live cricket score alongside the betting markets. Place your bet during an active market window and it is confirmed at the odds shown at that moment.

The minimum stake on cricket and PSL markets at 365bet is Rs 100 PKR. Maximum bet limits vary by market and event — typically shown on the bet slip. High-liquidity markets like Match Winner in PSL generally have higher maximum stake limits than specialist markets like Next Ball Outcome.

Most cricket bets on 365bet are settled within 30 minutes of the official match result being confirmed. Some markets — like Man of the Match or season-long specials — settle after the official award ceremony. Your settled bet and any winnings appear in your bet history and PKR balance immediately after settlement. You can withdraw your winnings as soon as they appear in your balance.

If a PSL match is officially cancelled, abandoned or declared a No Result before enough play has taken place for a result to stand, all pre-match bets on that game are voided and your stake is returned to your 365bet balance in full. In-play bets placed before the abandonment are settled according to the stage at which play ceased — specific rules are outlined in the 365bet Terms and Conditions.

Yes — 365bet supports accumulator (parlay) bets on cricket. Add multiple selections across different matches to your bet slip and switch to the Accumulator tab to see the combined odds and potential return. All selections must win for the accumulator to pay out. If any one selection loses, the full accumulator is lost. If one selection is voided (e.g. match abandoned), that selection is removed and the accumulator pays out on the remaining legs.

365bet displays decimal odds by default — this is the most straightforward format for Pakistani players (e.g. odds of 2.50 mean you receive Rs 2.50 for every Rs 1 staked, giving a net profit of Rs 1.50). You can switch to fractional odds in your account settings if you prefer. For a full explanation of how betting odds work at 365bet, visit the Betting Odds page.

365bet covers a wide range of football competitions including the Premier League, La Liga, Bundesliga, Serie A, Ligue 1, UEFA Champions League, UEFA Europa League, AFC Champions League and selected international tournaments. Pakistani domestic football matches are also listed when fixtures are available. Visit the Football Betting section for current markets.

365bet's Card Games section includes Teen Patti, Andar Bahar, Rummy, Baccarat and live dealer card tables. The live dealer tables stream in real time with a human dealer — the closest experience to an in-person card game available on 365bet. All games run with PKR stakes, no currency conversion needed.

365bet's Ludo Games section lets you play the classic Ludo board game with real PKR stakes. You enter a room by buying in with a set PKR amount, play against other 365bet players and the winner takes the pot minus the platform fee. Different rooms have different buy-in sizes — starting from Rs 50 to high-stakes Rs 5,000+ tables. All Ludo game outcomes are determined by a certified random number generator.

Yes — card games and Ludo on 365bet run 24 hours a day, 7 days a week, including during major cricket tournaments. There is always at least one live dealer table open and Ludo rooms available at all hours. Some specialist game formats and live dealer tables may be temporarily closed for maintenance during low-traffic hours, but standard tables remain open.

All non-live card games and Ludo outcomes on 365bet are generated by a certified Random Number Generator (RNG) that produces statistically random results independent of any past outcomes. Live dealer games use physical cards dealt by a real dealer visible on the video stream — outcomes cannot be manipulated. If you experience any result you believe is irregular, contact support with the game reference number for investigation.

Minimum stakes vary by game and table. Most 365bet card game tables have a minimum bet of Rs 50 PKR per hand. Ludo room buy-ins start from Rs 50. High-roller tables with larger minimum stakes are also available. The minimum buy-in or bet amount is always shown on the table or room selection screen before you join.

Yes — 365bet periodically runs Ludo tournaments and card game promotions with prize pools in PKR. These are announced in your account notifications and on the 365bet homepage. Tournament entry fees and prize structures vary by event. Check your account promotions tab regularly or ensure you have opted in to 365bet email and SMS notifications to be informed when new events launch.

On the 365bet login page, click "Forgot password?", enter your registered mobile number or email, and you will receive a reset OTP or link within 2 minutes. Follow the instructions to create a new password. If your registered number and email are both inaccessible, email support@365bet-win.net with your username and CNIC for manual identity verification.

Act immediately: 1) Log in to 365bet and change your password from Account Settings. 2) Review your bet history and transaction log for unauthorised activity. 3) Email support@365bet-win.net with the subject line "Account Security Concern" — include your username and the dates of suspicious activity. Our team will review your login history, lock the account if needed, and investigate. Do this as soon as possible — delays reduce the ability to reverse any fraudulent transactions.

Yes — 365bet automatically applies an OTP verification step when a login is detected from an unrecognised device or IP address. You receive an OTP on your registered Pakistani mobile number which must be entered before access is granted. This means even if someone obtains your password, they cannot access your account without also having your phone. You can also enable additional verification steps from your account security settings.

Legitimate 365bet emails always come from an @365bet-win.net address. 365bet will never ask for your password in an email, SMS or chat message. If you receive a message asking you to enter your password or CNIC via a link that does not go to 365bet-win.net, it is a phishing attempt — do not click the link and do not provide any information. Forward the suspicious message to support@365bet-win.net so we can investigate and warn other players.

365bet uses SSL/TLS encryption on all connections, which protects your data in transit even on public networks. However, as a general practice we recommend using your personal mobile data connection rather than public Wi-Fi when logging in and making deposits or withdrawals. Avoid logging in to 365bet on shared or public computers (internet cafés, university labs) — these may have keyloggers or other software that captures passwords.

365bet automatically ends your session after a period of inactivity — typically 30 minutes. This is a security feature that protects your account if you step away from a shared or unlocked device. You can extend an active session by continuing to use the platform. The "Keep me signed in" option on the login page maintains your session across browser visits on the same personal device but does not override the inactivity timeout.

365bet provides five built-in responsible gaming tools accessible from your account settings: Deposit Limits (daily/weekly/monthly PKR caps), Loss Limits (net loss caps), Session Time Reminders (time alerts while playing), Cool-Off Periods (planned breaks of 1–42 days) and Self-Exclusion (full account closure for minimum 6 months). All activate immediately except limit increases, which have a 7-day delay. Visit the Responsible Gaming page for full details.

Log in to 365bet, go to Account Settings > Responsible Gaming > Deposit Limits. Enter your PKR amount and select daily, weekly or monthly. The limit activates immediately. To reduce a limit, the change is instant. To increase a limit, there is a 7-day waiting period before the higher amount takes effect — this is intentional, to prevent impulsive increases during high-pressure moments.

Go to Account Settings > Responsible Gaming > Self-Exclusion and confirm your request. Your account is closed for a minimum of 6 months — this cannot be reversed during the exclusion period. If you cannot access your account settings, email support@365bet-win.net immediately with the subject "Urgent Self-Exclusion Request" and your account will be closed within minutes. Your verified PKR balance is returned to your registered payment method.

A cool-off is a temporary planned break from betting — choose between 1 day, 7 days, 30 days or a custom period up to 42 days. During a cool-off, your account stays open and your balance is preserved, but you cannot deposit or bet. Marketing messages pause. To end a cool-off early, there is a mandatory 24-hour reflection delay before it lifts. Activate it from Account Settings > Responsible Gaming.

Contact 365bet support at support@365bet-win.net — use the subject line "Responsible Gaming" for priority handling. We treat these requests with urgency and complete discretion. For a family member's account, we cannot share specific account details with third parties, but we will review the account for problem gambling indicators and take action where appropriate. For personal support beyond the platform, speaking to a trusted family member or GP is the recommended first step for Pakistani players.

Any verified cash balance in your 365bet account at the time of self-exclusion is returned to your registered PKR payment method — Easypaisa, JazzCash or bank account — within the standard withdrawal processing time. Bonus funds with unmet wagering requirements are forfeited at the point of self-exclusion. The balance return is not contingent on the exclusion period ending.